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ITIL SLA Reporting Analyst



Job Title | ITIL SLA Reporting Analyst
Salary | Up to £27k
Location | Banbury, Oxfordshire

ITIL SLA Reporting Analyst - Banbury - to £27,000
ITIL SLA Reporting Analyst - Contracts, SLA’s, Data Extraction – Banbury, Oxfordshire - to £27,000

My client has a specific requirement for an experienced SLA Compliance Reporting Analyst within an IT environment. The role carries responsibility for the production of a series of compliance reports related to Customer Contracts and Accreditation/ Standards bodies. The required skill profile for the role comprises:

In-depth experience of producing/ maintaining Compliance reports relevant to an ITIL-based IT function
A good knowledge of ITIL gained via implementing ITIL processes
Strong admin and co-ordination skills within a Compliance/ Quality environment
Some exposure to managing Customer Contracts/ SLA’s within an IT setting
Proven ability to extract and assimilate data in the production of high-quality Compliance reports
 
You will be encouraged to take ownership of actions, projects, systems and people within the Compliance reporting function. A background in a Software Products business with a commitment to Quality and Standards would be ideal. A “hands-on” approach, relationship-building skills and the ability to generate enthusiasm for Compliance processes and excellent communication skills are also desirable.


ITIL SLA Reporting Analyst – Compliance, Contracts, SLA’s, Data Extraction – Banbury, Oxfordhsire - to £27,000

For further information, please contact Quentin Cullen on 0161 247 8567 or email your CV to Quentin.cullen@essential-recruitment.com

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Sector | IT, Telcos and E-Commerce
Salary | Up to £27k
Contract | Contract
Location | Banbury, Oxfordshire
REF |QC2306





Software Product Manager



Job Title | Software Product Manager
Salary | Up to £59,002
Location | Banbury, Oxfordshire

Software Product Manager – Banbury, Oxfordshire – To £59,002

This organisation is a major player in the provision of software products/solutions to a variety of Public Sector organisations (local government, central government, NHS). As a result of sustained growth and a customer base with long-term needs, my client is seeking an experienced Software Product Manager to play a key role in the development of a number of best-of-breed software solutions. Within this company, the role of Software Product Manager is highly-valued and the skills required for this high-profile Software Product Management role include:


A high degree of commercial acumen with proven ability to deliver insights that drive the business
At least 3 years’ experience as a Product Manager in a large software products business
The ability to produce clear product specifications
A successful track record in managing the full product cycle from scoping through development to delivery of fit-for-purpose software products
Outstanding influencing and co-ordination skills
 
As a Software Product Manager, you will own, devise and implement the roadmap for software product development within the UK division of a global business and you should be willing to inspire others with your ideas whilst enjoying full responsibility for delivering world-class software products.

Essential IT is an established IT recruitment practice with a focus on Quality and Integrity. We pride ourselves on the level of helpful information we provide on vacancies and clients. Whether contract or permanent, we have a wide portfolio of requirements across the IT sector and the strength of our client relationships helps us to represent our vacancies in an informative and professional way, maximising our candidates' chances of success.


Perm role
Banbury, Oxfordshire
To £59,002

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Sector | IT, Telcos and E-Commerce
Salary | Up to £59,002
Contract | Contract
Location | Banbury, Oxfordshire
REF |QC1970





Project Administrator



Job Title | Project Administrator
Salary | £ Negotiable
Location | Banbury, Oxfordshire

Project Administrator

Location – Banbury

Salary- Negotiatable
Ref LH1881
 

A world leading supplier in healthcare products and solutions is looking for a project administrator. The Project Administrator will be responsible for managing activities both internally and with customers to provide a project management service for allocated projects. The main responsibility will be to receive and manage small projects including producing and maintaining up to date projects files. Good knowledge of Microsoft Project and Visio is required.

For more details, please contact Luke on 0870 042 4260 or email your CV to luke.higgins@essential-recruitment.com

 

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Sector | IT, Telcos and E-Commerce
Salary | £ Negotiable
Contract | Contract
Location | Banbury, Oxfordshire
REF |LH1881





Support Manager



Job Title | Support Manager
Salary | £ Negotiable
Location | Banbury, Oxfordshire

Job Title – Support Manager

Location – Banbury

Salary – Negotiatable
RefLH1880
 

A world leading supplier in healthcare products and solutions is looking for a Support Manager. The Support Manger will be responsible for ensuring the ongoing management of support to a world wide client base with full responsibility for resource management. Most of the time will be made up of ensuring support issues are resolved within Service Level Agreement timescales. Further responsibilities to include continual around the clock support and training and rostering of on-call staff. This includes the training and rostering of on-call staff. Previous experience of staff management and software support essential and experience within an NHS IT organization would be a plus.


For more details, please contact Luke on 0870 042 4260 or email your CV to luke.higgins@essential-recruitment.com

 

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Sector | IT, Telcos and E-Commerce
Salary | £ Negotiable
Contract | Contract
Location | Banbury, Oxfordshire
REF |LH1880





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